Terms & Services

Website Terms and Conditions

Effective Date: April 24, 2025

Welcome to MonAlisa Leads & Branding

These Terms and Conditions govern the use of the website

www.monalisa.agency

(the “Website”). By accessing and using the Website, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use the Website.

1. Acceptance of Terms

By using the Website, you agree to comply with and be bound by these Terms and Conditions, as well as any other policies or guidelines that may be posted on the Website. MonAlisa Leads & Branding ("Agency", "we", "us", or "our") reserves the right to change, modify, or update these Terms and Conditions at any time without notice. Your continued use of the Website after any changes are made will constitute your acceptance of the revised terms.

2. Services Provided

MonAlisa Leads & Branding offers various digital marketing and branding services, including but not limited to:

Web Design & DevelopmentDigital Marketing ConsultationBranding & Strategy DevelopmentSocial Media ManagementPhotography & Videography ServicesDigital Advertising (e.g., Facebook Ads, Google Ads, YouTube Ads)CRM Automation and Setup

These services are described in detail on the Website and are subject to separate agreements and terms if you choose to engage our services.

3. Use of the Website

You agree to use the Website for lawful purposes only. You may not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.

You agree not to attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems or networks.

4. Intellectual Property

The content on the Website, including but not limited to text, graphics, logos, images, video, audio, and software, is the property of MonAlisa Leads & Branding and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, transmit, display, or otherwise exploit any part of the Website’s content without prior written permission from MonAlisa Leads & Branding, except as provided for in these Terms and Conditions.

5. User-Generated Content

You may have the opportunity to post content, such as comments, feedback, or reviews, on the Website. By submitting any content, you grant MonAlisa Leads & Branding a worldwide, royalty-free, perpetual, and irrevocable license to use, modify, display, distribute, and reproduce the content in any media, now known or later developed.

You agree not to post or submit any content that is unlawful, harmful, defamatory, infringing, or otherwise violates the rights of others. MonAlisa Leads & Branding reserves the right to remove any user-generated content that violates these guidelines.

6. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be found

here

. The Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to complying with applicable data protection and privacy laws, including, but not limited to:

The General Data Protection Regulation (GDPR) for users in the European Union (EU),The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for users in California,The Personal Information Protection and Electronic Documents Act (PIPEDA) for users in Canada,Federal privacy laws in the United States, which may include emerging privacy regulations at the national level (such as the American Data Privacy Protection Act (ADPPA)),State-specific privacy laws in the United States, including but not limited to:Virginia Consumer Data Protection Act (VCDPA) for users in Virginia,Colorado Privacy Act (CPA) for users in Colorado,New York Privacy Act (NYPA) for users in New York, and other state-specific laws that may apply,Any other applicable local privacy laws across jurisdictions.

7. Cookies and Tracking Technologies

The Website uses cookies to enhance your experience. By using the Website, you agree to our use of cookies in accordance with our

Cookies Policy

. You may change your cookie settings at any time through your browser settings, but please note that some features of the Website may not function properly without cookies.

8. Links to Third-Party Websites

The Website may contain links to third-party websites for your convenience or information. MonAlisa Leads & Branding does not endorse, control, or assume responsibility for the content or practices of these third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Disclaimers and Limitation of Liability

The content and services provided on this Website are on an “as is” and “as available” basis. MonAlisa Leads & Branding makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, or materials included on the Website.

To the fullest extent permitted by law, MonAlisa Leads & Branding shall not be liable for any damages arising out of or in connection with the use of the Website, including but not limited to direct, indirect, incidental, or consequential damages, loss of profits, loss of data, or any other loss or damage that may result from the use of the Website.

10. Indemnity

You agree to indemnify and hold harmless MonAlisa Leads & Branding, its affiliates, employees, agents, and licensors from any claims, losses, damages, or expenses (including legal fees) arising from your use of the Website, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of any person or entity.

11. Termination

MonAlisa Leads & Branding reserves the right to suspend or terminate your access to the Website at any time, without notice, for any violation of these Terms and Conditions. Upon termination, all rights and licenses granted to you under these Terms and Conditions will immediately cease.

12. Force Majeure

MonAlisa Leads & Branding shall not be held responsible for delays or failures in performance due to events outside of our control, including but not limited to natural disasters, pandemics, strikes, government actions, or technical failures.

13. Age Restrictions

The Website is intended for users who are at least 18 years of age. If you are under 18, you may not use the Website or its services.

14. User Accounts and Security

If you create an account on the Website, you agree to maintain the confidentiality of your username and password. You are responsible for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

15. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of

British Columbia, Canada, without regard to its conflict of law principles.

For users outside of British Columbia and Canada, including but not limited to the United States , the European Union, and other international jurisdictions, disputes will be resolved through binding arbitration in accordance with the rules of the

[Arbitration Body] . The arbitration shall be conducted in

British Columbia, Canada, and the language of arbitration shall be

English.

If you are located in a jurisdiction where arbitration is not enforceable or where specific rights or exceptions apply (such as consumer protection rights), you may have the right to resolve disputes through mediation, litigation, or other processes as required by local laws.

By accepting these Terms, you agree to the arbitration process or mediation as the means of resolving disputes, except where prohibited by law in your jurisdiction.

For users in regions where arbitration may not be enforceable, disputes will be resolved through mediation.

16. Changes to Terms

MonAlisa Leads & Branding reserves the right to update, modify, or change these Terms and Conditions at any time without notice. The latest version of these Terms and Conditions will be posted on this page, and the effective date will be updated accordingly. By continuing to use the Website after any such changes, you accept the revised Terms and Conditions.

17. Accessibility

MonAlisa Leads & Branding is committed to ensuring that our Website is accessible to all users. If you experience difficulty accessing any part of the Website, please contact us at

[email protected]