Effective Date: April 24, 2025

Introduction

At MonAisa Agency ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.monalisa.agency

(the "Website") or use any of our services. We are committed to ensuring that your personal information is handled in a safe and responsible manner. By using our Website, you agree to the terms outlined in this Privacy Policy. Please take the time to read it carefully.

1. Information We Collect

We collect both personal and non-personal information when you visit our Website or use our services. This information may be collected directly from you, automatically, or through third parties.

a. Personal Information You Provide

When you interact with our Website, you may provide us with personal information, including:

Name

Email address

Phone number

Company name

Job or partnership inquiries

Information submitted via contact forms,

newsletter subscriptions, and consultation bookings

b. Automatically Collected Information

We automatically collect information when you visit our Website. This may include:

IP address

Browser type and version

Device type

Pages visited and time spent on pages

Referring website or source

Geolocation data (if you have enabled location sharing)

This information is used primarily to analyze traffic and improve the user experience on the Website.

c. Cookies & Tracking Technologies

We use cookies and similar technologies to collect information about your interaction with our Website, including:

Enhancing user experienceAnalyzing traffic and performanceProviding targeted advertising (e.g., remarketing)

You can manage cookie preferences through your browser settings, but note that certain features of the Website may not function as intended without cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Responding to inquiries and service requests: To communicate with you regarding the services we offer and provide customer support.Providing services: To deliver the services you have requested, such as consultation bookings or marketing services.Marketing communications: To send newsletters, promotional materials, and marketing updates. You can opt-out of these communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.Improving Website functionality: To enhance the user experience and improve our Website's content, structure, and usability.Data analytics: To analyze website traffic, user engagement, and performance trends, which helps us optimize our content and services.Compliance and legal obligations: To comply with legal requirements or resolve disputes.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors who assist us in delivering services (e.g., email marketing platforms, analytics tools, payment processors).Legal Compliance: We may disclose your personal data when required by law, such as to comply with legal obligations or protect the rights, property, and safety of MonAisa Agency, its users, or others.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Website if such a change occurs.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.Correction: You can request that we correct any inaccuracies in your personal data.Deletion: You can request the deletion of your personal data, subject to legal restrictions.Restriction: You can request that we restrict the processing of your personal data in certain situations.Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.Opt-out of marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe link or contacting us directly.

To exercise these rights, please contact us at:

[email protected]

6. Third-Party Links

Our Website may contain links to external websites or services that are not operated by MonAisa Agency. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites before submitting any personal information.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee the absolute security of your information.

8. International Users

If you are accessing our Website from outside of your country of residence, please be aware that your personal data may be transferred to, processed, and stored in jurisdictions with different data protection laws, including the United States, where our servers are located. By using our Website, you consent to the transfer and processing of your information in these jurisdictions.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The most recent version of this policy will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates. Your continued use of the Website after any changes signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MonAisa Agency

Email:

[email protected]